Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. During peak seasons or promotions, processing times may increase. If we anticipate a significant delay, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-21 business days (varies by destination)
Tracking Your Order
Once your order has shipped, you will receive an email confirmation containing a tracking number. You can track your order status on our website or through the shipping carrier’s website.
International Shipping
We ship to select countries worldwide. Customers are responsible for any customs duties, taxes, or fees incurred upon delivery.
Damages
If your order arrives damaged, please contact us within 7 days of receiving your shipment. Include your order number and photos of the damage. We will assist you with the return or replacement process.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If tracking indicates that your package was delivered but you have not received it, please check with your local carrier. If you believe your package is lost, please contact us for assistance.
Changes to Your Order
If you need to change your shipping address or modify your order, please contact us within 24 hours of placing your order. After this period, we may not be able to accommodate changes.